I read Dave Pollard's blog - How to Save the World regularly. He is insightful and thorough and uses great visuals to help us understand concepts. In his blog from yesterday, he mapped out the parameters for how we network.
He explores these parameters within our personal communication strategy and how they impact our choice of tools. What he actually ends up addressing are our 10 biggest problems with existing tools.
Worth taking the time to read and digest because he touches on our most human characteristics.